Term & Conditions

Terms and Conditions

Effective Date: July 17, 2024

Welcome to www.kotty.in (“Website”, “we”, “our”, “us”). Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website operated by Kotty (“Company”, “we”, “our”, “us”).

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Website.

1. Definitions

- “User” refers to any individual or entity accessing or using the Website.

- “Services” refers to the products and services offered by Kotty through the Website.

- “Account” refers to the user account created by a User to access certain features of the Website.

2. Eligibility

By using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3. Account Registration

3.1. To access certain features of the Website, you may be required to create an Account.

3.2. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.

3.3. You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account.

3.4. We reserve the right to suspend or terminate your Account for any reason, including violation of these Terms.

4. Product Information and Availability

4.1. We strive to display accurate product information, including descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

4.2. All orders are subject to availability and confirmation of the order price.

4.3. We reserve the right to modify or discontinue any product at any time without notice.

5. Pricing and Payment

5.1. All prices are listed in Indian Rupees (INR) unless otherwise stated and are subject to change without notice.

5.2. We accept various payment methods, including credit/debit cards, net banking, and other payment gateways as specified on the Website.

5.3. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your order.

5.4. Taxes, duties, and shipping fees are additional and will be added to your total purchase price.

6. Order Processing

6.1. Upon placing an order, you will receive an order confirmation via email.

6.2. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.

6.3. In the event an order is canceled after payment has been processed, we will issue a refund using the same payment method.

7. Shipping and Delivery

7.1. We aim to deliver products within the estimated delivery time, but delays may occur due to unforeseen circumstances.

7.2. Shipping costs are calculated based on the delivery address and the weight and dimensions of the order.

7.3. Risk of loss and title for products pass to you upon our delivery to the carrier.

8. Returns and Refunds

8.1. We offer a 15-day return policy for eligible products. Products must be returned in their original condition and packaging.

8.2. To initiate a return, please contact our customer service at mohit@kotty.in with your order details.

8.3. Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned product.

8.4. Certain products may be non-returnable. These will be clearly marked on the product page.

9. Intellectual Property

9.1. All content on the Website, including text, graphics, logos, images, and software, is the property of Kotty or its licensors and is protected by intellectual property laws.

9.2. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content without our prior written consent.

10. User Conduct

You agree not to:

10.1. Use the Website for any unlawful purpose or in violation of any applicable laws and regulations.

10.2. Infringe upon the intellectual property rights of others.

10.3. Transmit any harmful, fraudulent, or malicious content.

10.4. Attempt to gain unauthorized access to the Website or its related systems and networks.

11. Privacy Policy

Your use of the Website is also governed by our Privacy Policy (https://www.kotty.in/privacy-policy), which can be found on our Website. By using the Website, you consent to the practices described in the Privacy Policy.

12. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by Kotty. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

13. Limitation of Liability

To the fullest extent permitted by law, Kotty shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Website.

14. Indemnification

You agree to indemnify, defend, and hold harmless Kotty, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Website, or your violation of these Terms.

15. Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including if you breach the Terms.

16. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

17. Dispute Resolution

17.1. Any disputes arising out of or relating to these Terms or the use of the Website shall be resolved through good faith negotiations between the parties.

17.2. If the dispute cannot be resolved amicably, it shall be submitted to the exclusive jurisdiction of the courts in [Your City], India.

18. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

19. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms constitute the entire agreement between you and Kotty regarding the use of the Website and supersede any prior agreements.

21. Contact Us

If you have any questions about these Terms, please contact us at:

Kotty Lifestyle Pvt Ltd, 

Email: mohit@kotty.in

Address: Gb 65,Basement,2nd Floor,Bharat vihar,Lakkarpur,Faridabad,Haryana,121009